An 11oz ceramic mug with a photo taken by our daughter Flick (she gets the proceeds!)
Flick-snaps Newt Mug
We are a small, family run business, everything we do we take great care and time over. Everything we print/produce is done by hand and on a order-by-order basis. This means that nothing is mass produced in a factory and so items may have slight differences from each other and nothing will have a factory produced absolutely uniform look. If when your items arrives you have any questions, think something is missing or not right then get in touch and we will do our best to resolve it.
If you order arrives damaged or faulty please let us know and we will be happy to look into replacing or refunding you. We will ask you to return your item(s) to us for inspection before we provide a refund or replacement. Return postage will only be covered if we deem the item to be faulty, produced at a lower than expected standard or was damaged in transit. Please ensure you check your item on delivery before signing for them, we cannot guarantee a refund or replacement if damage was only discovered after delivery was accepted.